October 28th, 2008 | 
Author: So far, I have read about 75% of this book, and I have found it packed full of great concepts. It’s practical. It’s backed by good research. It’s easy to read.
I normally see negotiation and conflict resolution treated as different disciplines. In my personal experience, I often find that negotiation skills enter strongly into the effective resolution of many workplace conflicts. So, I strongly recommend this book if you want to really understand both the process side and the people side of both negotiation and conflict resolution.
Guy Harris, The Recovering Engineer
I have moved my blog to RecoveringEngineer.com. Here are excerpts from my two most recent posts. Please join me at my new blog.
Posted in Book Recommendation, Negotiation Skills | 
Tags: Book Recommendation, Communication Skills, Negotiation Skills
