Riverhouse ePress is releasing free, PDF-file review copies of its newly-upgraded “Style Matters: The Kraybill Conflict Style Inventory.” Similar to the Thomas Kilmann instrument in its five-styles-of-conflict framework, the Kraybill inventory is also culturally sensitive and provides differing instructions for users from individualist and collectivist cultural backgrounds.

     The 24 page 2008 version incorporates user feedback from trainers and features colorful new graphics and simplified instructions for interpretation. The “Hot Tips” for each style and discussion questions have been expanded, notes on cultural dimensions of conflict have been added, and the accompanying free Trainers Guide updated.

     Interested trainers, educators, mediators, and consultants can send an email to: StyleMattersOffer@RiverhouseEpress.com and receive a download link by automated reply. For more information, email Center@RiverhouseEpress.com or go to http://www.RiverhouseEpress.com

     Guy Harris, The Recovering Engineer