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	<title>Resolving Conflict in Teams &#187; Self-control</title>
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		<title>Just Say &#8220;I&#8217;m Sorry&#8221;</title>
		<link>http://principledriven.com/blog/mindset/self-control/just-say-im-sorry/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/just-say-im-sorry/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 16:11:50 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Apology]]></category>
		<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Fear]]></category>
		<category><![CDATA[Human Nature]]></category>
		<category><![CDATA[Personal responsibility]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[apologize]]></category>
		<category><![CDATA[communication in conflict]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[justification]]></category>
		<category><![CDATA[resolving conflict]]></category>
		<category><![CDATA[self-justification]]></category>
		<category><![CDATA[self-protection]]></category>
		<category><![CDATA[self-reflection]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=792</guid>
		<description><![CDATA[I&#8217;ve written about the power of apology in the past, and today I was reminded of the power of the words &#8220;I&#8217;m sorry&#8221; by a short article I read in the November 23 edition of BusinessWeek magazine.
As part of a larger article titled 10 Ways to Cut Health-Care Costs Right Now, I found item number [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/just-say-im-sorry/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Conflict Can Be Good</title>
		<link>http://principledriven.com/blog/mindset/self-control/conflict-can-be-good/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/conflict-can-be-good/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 23:44:58 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Self-control]]></category>
		<category><![CDATA[Team Work]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[working with people]]></category>
		<category><![CDATA[good conflict]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[why conflict is good]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=755</guid>
		<description><![CDATA[While this blog is primarily about exploring thoughts, tips, techniques, and approaches for resolving conflict in teams, I thought it might be important to acknowledge that conflict can actually be a good thing in some situations.
Good conflicts are the natural result of people working together towards a common cause. Well-intentioned, hard-working people can have honest [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/conflict-can-be-good/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Conflict Escalation &#8211; 5 Ways to Quickly Make a Conflict Worse</title>
		<link>http://principledriven.com/blog/mindset/self-control/conflict-escalation-5-ways-to-make-a-conflict-worse/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/conflict-escalation-5-ways-to-make-a-conflict-worse/#comments</comments>
		<pubDate>Fri, 07 Aug 2009 16:58:40 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Habits]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[working with people]]></category>
		<category><![CDATA[conflict escalation]]></category>
		<category><![CDATA[conflict resolution]]></category>
		<category><![CDATA[emotional control]]></category>
		<category><![CDATA[influence]]></category>
		<category><![CDATA[resolving conflict]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=639</guid>
		<description><![CDATA[Just in case you would like to have some fun with another person in your next disagreement, here are some tips for quickly escalating a minor miscommunication to a full-blown conflict.
1) Tell them what they&#8217;re feeling
When you want to get a strong emotional response from somone, just tell them what they are feeling. For example, [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/conflict-escalation-5-ways-to-make-a-conflict-worse/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t Get Angry Because They Don&#8217;t Understand</title>
		<link>http://principledriven.com/blog/mindset/self-control/dont-get-angry-because-they-dont-understand/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/dont-get-angry-because-they-dont-understand/#comments</comments>
		<pubDate>Mon, 20 Jul 2009 14:27:42 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Personal responsibility]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[working with people]]></category>
		<category><![CDATA[conflict communication]]></category>
		<category><![CDATA[reducing conflict]]></category>
		<category><![CDATA[resolving conflict]]></category>
		<category><![CDATA[self-awareness]]></category>
		<category><![CDATA[understanding]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=595</guid>
		<description><![CDATA[I&#8217;m running a bit behind in my preparations for a trip today, and most of my blog readers are not my newsletter readers. So, I&#8217;m posting my most recent newsletter article here today. I&#8217;ll be back for my next scheduled post this Thursday.
________________________________
When you have explained something a number of times to the same person [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/dont-get-angry-because-they-dont-understand/feed/</wfw:commentRss>
		<slash:comments>7</slash:comments>
		</item>
		<item>
		<title>What Are You Afraid Of?</title>
		<link>http://principledriven.com/blog/mindset/self-control/what-are-you-afraid-of/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/what-are-you-afraid-of/#comments</comments>
		<pubDate>Thu, 09 Jul 2009 13:30:19 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Fear]]></category>
		<category><![CDATA[Habits]]></category>
		<category><![CDATA[Human Nature]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[anger]]></category>
		<category><![CDATA[emotional control]]></category>
		<category><![CDATA[resolving conflict]]></category>
		<category><![CDATA[self-awareness]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=542</guid>
		<description><![CDATA[
Yoda On Fear

Yoda Rap (sort of funny)

In The Phantom Menace, the great Jedi master Yoda says: &#8220;Fear is the path to the dark side. Fear leads to anger. Anger leads to hate. Hate leads to suffering.&#8221;
Fear in one or both parties is often the root of conflict, and we all fear something.
Some people fear losing [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/what-are-you-afraid-of/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What To Do When Everyone You Work With Is An Idiot</title>
		<link>http://principledriven.com/blog/mindset/self-control/what-to-do-when-everyone-you-work-with-is-an-idiot/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/what-to-do-when-everyone-you-work-with-is-an-idiot/#comments</comments>
		<pubDate>Mon, 22 Jun 2009 20:23:22 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Mindset]]></category>
		<category><![CDATA[Perception]]></category>
		<category><![CDATA[Personal responsibility]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[emotional control]]></category>
		<category><![CDATA[self-justification]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=454</guid>
		<description><![CDATA[If everyone that you work with is an idiot, I have a suggestion for you:
Check your attitude.
Or, as I heard a speaker say one time, &#8220;Give your head a shake.&#8221;
In Winning with People, John Maxwell defines what he calls the Bob Principle: &#8220;If Bob has a problem with everyone, then Bob is the problem.&#8221;
We all [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/what-to-do-when-everyone-you-work-with-is-an-idiot/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Approach Drowning People With Caution</title>
		<link>http://principledriven.com/blog/mindset/self-control/approach-drowning-people-with-caution/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/approach-drowning-people-with-caution/#comments</comments>
		<pubDate>Mon, 04 May 2009 16:02:51 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Perception]]></category>
		<category><![CDATA[Personal responsibility]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[building relationships]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[difficult people]]></category>
		<category><![CDATA[taking risks]]></category>
		<category><![CDATA[understanding]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=387</guid>
		<description><![CDATA[I met someone lately who I like and who, at the same time, has some behaviors that really frustrate me. He seems incapable of restraining his desire to speak, and he consistently acts in ways that draw attention to himself without regard for any other people present. In short, he talks too much, and he [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/approach-drowning-people-with-caution/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Use Intentional Silence To Understand Others</title>
		<link>http://principledriven.com/blog/mindset/self-control/use-intentional-silence-to-understand-others/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/use-intentional-silence-to-understand-others/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 18:52:17 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Habits]]></category>
		<category><![CDATA[Key Concepts]]></category>
		<category><![CDATA[Listening]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[Perception]]></category>
		<category><![CDATA[silence]]></category>
		<category><![CDATA[understanding]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=383</guid>
		<description><![CDATA[Several years ago, my friend, client, and colleague, Tom Butera called my office shortly after driving by a billboard with the following statement on it:
Listen and silent have the same letters.
This statement struck me that day and has stuck with me ever since. I have thought about the implications of this simple observation. I have [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/use-intentional-silence-to-understand-others/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Learn From the Past, Don&#8217;t Stay There</title>
		<link>http://principledriven.com/blog/mindset/self-control/learn-from-the-past-dont-stay-there/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/learn-from-the-past-dont-stay-there/#comments</comments>
		<pubDate>Mon, 20 Apr 2009 13:30:45 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Mindset]]></category>
		<category><![CDATA[Negotiation Skills]]></category>
		<category><![CDATA[Personal responsibility]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[blame]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[resolution]]></category>
		<category><![CDATA[responsibility]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=368</guid>
		<description><![CDATA[This post is a follow-up to last week&#8217;s Monday Momentum Message.
A key tenet of effective conflict resolution is that conflict resolution discussions are more productive when they focus on finding future actions that will fix the current relationship problem.
Sadly, many of us gravitate towards discussing what has or has not already happened rather than talking [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/learn-from-the-past-dont-stay-there/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Positively Impact The Future</title>
		<link>http://principledriven.com/blog/mindset/self-control/positively-impact-the-future/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/positively-impact-the-future/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 15:00:29 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Negotiation Skills]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[focus]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[positive communication]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=341</guid>
		<description><![CDATA[If you look through my blog, you will probably notice that Tammy Lenski is one of my favorite conflict resolution bloggers. She consistently has great content at Conflict Zen.
This weekend, I noticed this post where she mentions that she will be speaking at a Women&#8217;s Leadership Summit in Manchester, NH in June. Her post inspired [...]]]></description>
		<wfw:commentRss>http://principledriven.com/blog/mindset/self-control/positively-impact-the-future/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
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