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	<title>Resolving Conflict in Teams &#187; forgiveness</title>
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		<title>Apologize and Reflect to Develop Mutual Empathy</title>
		<link>http://principledriven.com/blog/communication-skills/apologize-and-reflect-to-develop-mutual-empathy/</link>
		<comments>http://principledriven.com/blog/communication-skills/apologize-and-reflect-to-develop-mutual-empathy/#comments</comments>
		<pubDate>Thu, 09 Apr 2009 13:30:05 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Apology]]></category>
		<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Self mediation]]></category>
		<category><![CDATA[relationships]]></category>
		<category><![CDATA[confict resolution]]></category>
		<category><![CDATA[conflict communication]]></category>
		<category><![CDATA[empathy]]></category>
		<category><![CDATA[forgiveness]]></category>
		<category><![CDATA[resolving conflict]]></category>

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		<description><![CDATA[As I was reading through some other blogs this week, I found this post on Empathy, Apology and Forgiveness by Arnold Zeman at Dialogic Mediation Services.
Once again the power of apology surfaces in the context of resolving conflict. I really liked this post because it derives from research and not just from a single person&#8217;s [...]]]></description>
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