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	<title>Resolving Conflict in Teams &#187; silence</title>
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		<title>Use Intentional Silence To Understand Others</title>
		<link>http://principledriven.com/blog/mindset/self-control/use-intentional-silence-to-understand-others/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/use-intentional-silence-to-understand-others/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 18:52:17 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Conflict Resolution]]></category>
		<category><![CDATA[Habits]]></category>
		<category><![CDATA[Key Concepts]]></category>
		<category><![CDATA[Listening]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[connecting]]></category>
		<category><![CDATA[Perception]]></category>
		<category><![CDATA[silence]]></category>
		<category><![CDATA[understanding]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=383</guid>
		<description><![CDATA[Several years ago, my friend, client, and colleague, Tom Butera called my office shortly after driving by a billboard with the following statement on it: Listen and silent have the same letters. This statement struck me that day and has stuck with me ever since. I have thought about the implications of this simple observation. [...]]]></description>
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		<title>Use the Power of the Pause</title>
		<link>http://principledriven.com/blog/mindset/self-control/use-the-power-of-the-pause/</link>
		<comments>http://principledriven.com/blog/mindset/self-control/use-the-power-of-the-pause/#comments</comments>
		<pubDate>Tue, 31 Mar 2009 02:36:31 +0000</pubDate>
		<dc:creator>Guy Harris</dc:creator>
				<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Self-control]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[pause]]></category>
		<category><![CDATA[quiet]]></category>
		<category><![CDATA[silence]]></category>

		<guid isPermaLink="false">http://principledriven.com/blog/?p=304</guid>
		<description><![CDATA[The well timed and disciplined pause can be a great conflict resolution tool. While conflict resolution nearly always requires a face-to-face conversation, knowing when not to speak can be just as important as knowing when to speak and what to say. As Abraham Lincoln said: &#8220;I am very little inclined on any occasion to say [...]]]></description>
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